Ruby Lotti Hotel Hamburg

The staff are amazing super supportive and patient. (Luna was super amazing and nice...and cute.) The room was cosy and both the AC and Heating worked really well! I loved the shower with the additional attachments. The room was big and spacious and i never felt too warm or too cold. Loved the climate control and the amazingly comfortable bed.

The location was very central. It was very good. It is very advantageous to be within walking distance to the sights of the city. I had sent an e-mail for my room to have a river view. I was very pleased that it was taken into consideration. Check-in and check-out are done from inside the restaurant. I found this very interesting and surprising. The restaurant overlooks the river. I think this is very pleasant.

The Ruby staff is super nice. The breakfast covers many possible diets, so it's hard to stay hungry and disappointed. The AC in the room is very effective without making much noise. Despite of being right in the downtown area, the hotel is still quiet.

The bed was very comfortable and the room was extremely clean. The hotel is in a great area, very central and near lots of cute cafes. The staff was warm and helpful, and I appreciated the no-fuss check-in/out. There is a nice lounge/breakfast area, and an outdoor area overlooking the canal. They held our luggage for us all day while we walked around and had a very organized system for doing this.

The location was amazing. I had such an easy time getting to and from the airport via the S1 train, and it was within walking distance to many points of interest during my trip. The downstairs bar was very cozy and comfy and I received a drink voucher when I declined room cleaning during my stay, (no problem since I was only there a few days!) The room was just the right size for me and I loved the shower with the rainfall shower head.