The bed was very comfortable and the room was extremely clean. The hotel is in a great area, very central and near lots of cute cafes. The staff was warm and helpful, and I appreciated the no-fuss check-in/out. There is a nice lounge/breakfast area, and an outdoor area overlooking the canal. They held our luggage for us all day while we walked around and had a very organized system for doing this.
Alexandra
oktober 2024
The location was amazing. I had such an easy time getting to and from the airport via the S1 train, and it was within walking distance to many points of interest during my trip. The downstairs bar was very cozy and comfy and I received a drink voucher when I declined room cleaning during my stay, (no problem since I was only there a few days!) The room was just the right size for me and I loved the shower with the rainfall shower head.
Ashley
januar 2025
We arrived off an early flight, and our room was ready. Staff were very helpful checking in. There are several restaurants within a couple of minutes walk of the hotel, and the U-Bahn and S-Bahn are within 5 minutes walk of the hotel. The main sights of the old town are only 10-15 minutes walk of the hotel. The rooms were spotlessly clean, albeit on the small side.
Donal
mars 2024
The location of the hotel is excellent - just a short walk to the S-Bahn stop Stadthausbrücke and to the city center (Jungfernstieg). The interior design of the lobby is modern and appealing.
Sarah-marleen
januar 2025
Perfect location
Marcus
august 2024
Regarding the check-in process, everything was digitalized so you only fill in forms via a provided electronic screen/tablet. The staff was really helpful with issues/questions and committed to resolve things quickly. There is AC in the room that worked well against humidity outside. The hotel is located in a very safe district where you can return/leave late at night. Also, it is close to the touristy places in the city center which you can reach on foot without needing the public transportation. Even if you need it, bus and metro stations are nearby.
Ken
juli 2024
Good location, close to public transportation. Spacious room, and good breakfast (except the terrible tasting coffee...) with a variety of choices. Guests may opt for no room cleaning during their stay, which is a nice environmental friendly option.
Dr
mars 2024
The warm and welcoming staff and its location right above a channel and very conveniently close to the city centre.
Andreas
september 2023
This is a total value for money in my opinion. Situated in one of the nicest area in Hamburg and offering a great 180 degree view of the canal/river and the city, is simply amazing. Very close to the train/metro, cafes & restaurants, shopping areas, and tourist attractions. Very hospitable stuffs and great service. The room was large, bright, equipped with all necessary amenities and the bonus is the view of course. Highly recommended.
Anshunbounded
juli 2023
We were disappointed with the size of the room. It was smaller than expected. Everything else was really very acceptable. The quietness of the hotel, its situation, cleanliness and friendliness of the Staff was perfect. The Hotel itself was very busy but this did not translate into any excessive noise at night for which we were very grateful, having some bad experiences in other hotels. It is extremely well served for UBhan stations and good, reasonably priced restaurants.
Roy
januar 2024